The balanced scorecard (BSC), which was first introduced by Kaplan and Norton in 1992 has been gradually adopted by health care organizations (HCOs) as a tool to drive performance (Kaplan & Norton, 1992). This balanced approach takes into account the multiple variables that determine an HCO’s success without placing a greater emphasis on any one variable.
Complete the following for this assignment:
Note: Use APA style to cite at least 5 scholarly sources from the last 5 years.
Deliverable Length: 5-6 written pages, excluding cover page, abstract page, and reference page
Kaplan, R. S., & Norton, D. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1). 71–79. Retrieved from https://hbr.org/2005/07/the-balanced-scorecard-measures-that-drive-performance
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